FAQ | Aestheticlabs

Frequently Asked Questions

What is the return policy?

If you are not satisfied with your order or if your order is DOA then you may contact customer service at support@theaestheticlabs.com and return the item within 30 days of the purchase date for a full refund.
What are the shipping options?

We ship using USPS first class mail which should take 3-5 days for delivery.
What do I do if I never received my order?

If you suspect your order is missing contact us at support@theaestheticlabs.com immediately!
What do I do if I received a defective order?

If you suspect your order is damaged on arrival contact customer service at support@theaestheticlabs.com immediately!
How do I make changes to an order I’ve already placed?

If you would like to cancel and or make changes to an order contact customer service at support@theaestheticlabs.com and well take care of it right away.
Where are you located?

We are currently located in the heart of Los Angeles, CA in the United States.
How do I contact your company if my question isn’t answered here?

For any other questions that may not be listed here contact customer service at support@theaestheticlabs.com and we will be glad to provide you with any questions you may have.